2. Visit a property

Great, you found a home you like! Now schedule a visit.

On every home's listing page, you'll see the option to "Visit Property." This will allow you to request an appointment time. You will only be able to visit the property if your preapproval is above a level set by the seller, which is usually slightly below the listing price.

For example, say a seller lists their home for $200,000. They can specify that they only want buyers preapproved for $180,000 or more to visit their home.

We'll verify the time with the homeowner and get back to you as soon as possible. If that time is unavailable with homewoner, we'll suggest another time to you for a visit.

The visit

All properties have a digital lockbox, where visitors enter a temporary code to get access to the door key. You will receive the code the day of your scheduled visit. For security reasons, we must have your ID before visiting any property.

Your visit to the home will occur in one of three ways:

  • With the owner present (but hopefully out of the way)
  • Unsupervised
  • Live video tour with YELLOW

The video tour with YELLOW is where visitors use the video function on their phone to connect with us as we take them on a guided tour of the home.

What to look for during your visit

One thing a real estate agent provides is someone who will answer questions about a home. Often times, though, they know little more than what is on the property info sheet.

YELLOW provides an info printout with all the details on the home, a way to contact the homeowner with questions, and resources on what to look for during your visit.

If you have any questions, you can send the homeowner a message directly from their YELLOW listing page.

Here’s what to look for on your visit:
  • Focus on layout and space – those are the most important.
  • Ignore the cosmetics. Sometimes it may be tough, but don’t pay attention to the decor, the paint colors, the personal items, the window treatments. They can easily be changed.
  • Test the plumbing by running the shower to see how strong the water pressure is and how long it takes to get hot water.
  • Try the electrical system by turning switches on and off.
  • Check for water spots on the ceiling.
  • Open and close the windows and doors to see if they work properly.
  • See how solid the doors are by giving them a knock. Solid doors usually deserve a premium.
  • Check the condition of the AC unit

It’s also important to evaluate the neighborhood and make a note of things such as:
  • Are the other homes on the block well maintained?
  • How much traffic does the street get?
  • Is there enough street parking for your family and visitors?
  • Is it conveniently located, near schools, shopping centers, restaurants, parks, etc?

Here’s some resources on what to look for when you visit a home:

A worksheet if you’d like to make notes during your visit:

For condos:

Does it have a homeowners association?


While touring the home, did you see work you’d like done? Get an idea of the cost by using online resources.

Home Advisor can give you a ballpark idea of the cost:

You can find a contractor using online resources, too. We wouldn't take the ratings too seriously since they aren't transparent and can be skewed.

Tip: Consider taking a contractor with you to visit the house.

Follow Up

After the initial visit to the property, don’t be in a rush to do anything (unless your housing market is really hot). If you are able to, take a day to think it over and even return in a few days for another visit.

In the meantime, drive through the neighborhood or area during the weekends and evenings. Is it busy? Is it noisy? Does it seem clean and safe? Are the children playing in the streets or being noisy? Checking out the neighborhood when most residents are home can help you determine whether the area is a good fit.

Taking a follow-up visit:

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